The effectiveness of communication skills training on flexibility, Awareness of self-responsibility, professional commitment and emotional regulation of Arak dental students in relation to patients

Document Type : Research Paper

Authors

1 PhD. Student, Department of Psychology, Yasuj Branch, Islamic Azad University, Yasuj, Iran.

2 Assistant Professor, Department of Psychology, Yasuj Branch, Islamic Azad University, Yasuj, Iran.

Abstract

Introduction: Effective communication skills are one of the most important predictors of interpersonal mental health, the aim of this study was to investigate the effect of communication skills training on flexibility, self-awareness, professional commitment and emotional regulation of Arak dental students in relation to patients. Methods: The research method was quasi-experimental pre-test and post-test with the control group. The statistical population included all dental students of Arak State University of Medical Sciences in 2020 who were selected by available sampling method of 24 people and randomly divided into experimental (12 people) and control (12 people). Research tools include Dennis and Vanderwall (2010) 20-item Cognitive Flexibility Questionnaire, 16-item Responsibility Questionnaire by Salkowski et al. (2000), The Kleikman & Henning (2000) 15-item Professional Commitment Questionnaire and the Gross and John (2003) Emotional Management Questionnaire. Multivariate analysis of covariance and analysis of covariance were used to analyze the data. Statistical analysis of data was performed using SPSS-23 software. Results: The results showed that there was a significant difference in level there were flexibility and mean self-responsibility and emotional adjustment scores of students in the experimental and control groups (⍺=0/05). While there was no significant difference in the professional commitment variable, Conclusion: Therefore, it can be said, communication skills training had an effect on students' flexibility, self-awareness, and emotional regulation. However, there was no significant difference between the mean scores of post-test professional commitment of students in the experimental and control groups.

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