Policy Brief A Guideline for Telephone Interviews in Biomedical Studies

Document Type : Research Paper

Authors

1 Department of Audiology, School of Paramedical and rehabilitation Sciences, Mashhad University of Medical Sciences, Mashhad, Iran.

2 Medical Sciences Education Research Center, Mashhad University of Medical Sciences, Mashhad, Iran.

10.22038/mjms.2026.94988.5250

Abstract

As telephone interviews become increasingly used for data collection in biomedical research, the Research Ethics Committee of Mashhad University of Medical Sciences has developed a guideline to address this need. This guideline provides a scientific and ethical framework for researchers, based on the best available evidence and current laws. The guideline is divided into three stages: before, during, and after the interview. Pre-Interview Stage: This stage focuses on informing participants, preparing the conversation transcript, and training the interviewers. Interview Stage: During the interview, it is crucial to maintain confidentiality, uphold ethical and technical standards, and effectively manage the conversation. Post-Interview Stage: After the interview, the focus shifts to reviewing documentation, analyzing data, and ensuring the proper storage and destruction of documents in compliance with the regulations set by the Ministry of Health. Adhering to this guideline is suggested for all studies that involve telephone interviews.
Keywords: telephone interview, interview guide, telephone-based data collection instructions

Keywords