Medical Journal of Mashhad university of Medical Sciences

Medical Journal of Mashhad university of Medical Sciences

Comparing the effectiveness of the intervention based on skills training in improving the quality of microbiology in medical diagnosis laboratories of Mashhad University of Medical Sciences

Document Type : Research Paper

Authors
Atieh Yaghoubi 1
Elham Zarifi 2
Mahbubeh Jangi 2
Zahra Meshkat 1
ehsan Aryan 1
Mahdi Khadivi 2
Saeed Ashkanifar 2
1 Department of Microbiology and Virology, School of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran
2 Management Affairs of Medical Laboratory, Vice President of Treatment Mashhad University of Medical Sciences
10.22038/mjms.2026.87194.4976
Abstract
Introduction: In medical diagnostic laboratories, microbiology departments rely on manual processes requiring expert skills, making training crucial for service quality and error reduction. This study assessed the impact of skills-based training on service quality within microbiology departments of hospitals affiliated with Mashhad University of Medical Sciences.
Method: This quasi-experimental study, conducted in three phases, evaluated the effectiveness of a skills-based intervention. The phases included: (1) pre-analytic (field surveys and expert meetings to identify key challenges), (2) Analytic (review of past reports, field visits, and expert meetings), and (3) post-analytic (meetings with laboratory technical officials).
Findings: Follow-up visits evaluated the effectiveness of training courses. The three hospitals with the largest increases in scores (out of 100 points) following the training were: Hospital A (83%), Hospital B (77%), and Hospital C (71%), based on assessments in the second half of 1402. This reflects an increase from their pre-training scores in the first half of 1402: Hospital A (51%), Hospital B (52%), and Hospital C (60%).
Conclusion: The training intervention improved the implementation of the quality assurance program and service quality by significantly reducing non-conformities.
Keywords
Microbiology
Training
Hospital
Laboratory
Subjects
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Medical Journal of Mashhad university of Medical Sciences
Volume 69, Issue 4
May 2026
Pages 418-424