Policy Brief A Guideline for Telephone Interviews in Biomedical Studies

Document Type : Research Paper

Authors

1 Department of Audiology, School of Paramedical and rehabilitation Sciences, Mashhad University of Medical Sciences, Mashhad, Iran.

2 Medical Sciences Education Research Center, Mashhad University of Medical Sciences, Mashhad, Iran.

3 Associate Professor, Department of Community Medicine, Faculty of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran.

Abstract

As telephone interviews become increasingly used for data collection in biomedical research, the Research Ethics Committee of Mashhad University of Medical Sciences has developed a guideline to address this need. This guideline provides a scientific and ethical framework for researchers, based on the best available evidence and current laws. The guideline is divided into three stages: before, during, and after the interview. Pre-Interview Stage: This stage focuses on informing participants, preparing the conversation transcript, and training the interviewers. Interview Stage: During the interview, it is crucial to maintain confidentiality, uphold ethical and technical standards, and effectively manage the conversation. Post-Interview Stage: After the interview, the focus shifts to reviewing documentation, analyzing data, and ensuring the proper storage and destruction of documents in compliance with the regulations set by the Ministry of Health. Adhering to this guideline is suggested for all studies that involve telephone interviews.
Keywords: telephone interview, interview guide, telephone-based data collection instructions

Keywords


  1. Rahnamaye akhlagh dar pazhuhesh, School of Management and Medical Information, Tabriz University of Medical Sciences. [citd 2022 jan 4].  available from:  https://mmi.tbzmed.ac.ir/Uploads/User/%B1%20%D9%BE%DA%98%D9%88%D9%87%D8%B4.pdf
  2. Smith EM. Telephone interviewing in healthcare research: a summary of the evidence. Nurse researcher. 2005 Jan 1;12(3).
  3. De Leeuw ED. To mix or not to mix data collection modes in surveys. Journal of official statistics. 2005;21(5):233-55.
  4. Wilson K, Roe B, Wright L. Telephone or face-to-face interviews?: a decision made on the basis of a pilot study. International journal of nursing studies. 1998 Dec 1;35(6):314-21.
  5. Fowler Jr FJ. Survey Research Methods. SAGE Publications; 2013 Sep 18.
  6. Wilson V, Edwards L. Telephone interviewing in educational settings. Scottish Council for Research in Education; 2001.
  7. General Guideline for Ethics in Medical Sciences Research on Humans (31 codes). Available at https://ethics.research.ac.ir/MenuPage.php?page=103
  8. Ethics Guideline for Clinical Trials. Available at https://ethics.research.ac.ir/MenuPage.php?page=103
  9. Ethics Guideline for Susceptible Populations. Available at https://ethics.research.ac.ir/MenuPage.php?page=103
  10. Doctor and Ethical Considerations. Volume 1 & 2. Available at https://ethics.research.ac.ir/Content.php?id=501
  11. Ethics in Medical Research. Second Edition. Available at https://ethics.research.ac.ir/Content.php?id=504
  12. International Ethical Guidelines for Biomedical Research on Humans. Available at https://ethics.research.ac.ir/Content.php?id=500
  13. Burke LA, Miller MK. Phone interviewing as a means of data collection: Lessons learned and practical recommendations. InForum Qualitative Sozialforschung/Forum: Qualitative Social Research 2001 May 31 (Vol. 2, No. 2).
  14. Phone Interviewing as a Means of Data Collection: Lessons Learned and Practical Recommendations. Available from: https://gdc.unicef.org/resource/phone-interviewing-means-data-collection-lessons-learned-and-practical-recommendations
  15. De Leeuw ED, Hox JJ. I am not selling anything: 29 experiments in telephone introductions. International Journal of Public Opinion Research. 2004;16:0954-2892.
  16. Musselwhite K, Cuff L, McGregor L, King KM. The telephone interview is an effective method of data collection in clinical nursing research: a discussion paper. International journal of nursing studies. 2007 Aug 1;44(6):1064-70
  17. Moodi M, Sharifirad G, Mostafavi F, Rezaeian M. Can Telephone Interview Be Considered as an Appropriate Data Collection Method in Health Research?. J Health Syst Res 2012; 8 (2) :165-175