پیش بینی استرس شغلی براساس جوسازمانی، هوش هیجانی و تیپ های شخصیتی

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکترای، گروه روانشناسی عمومی، واحد زرند، دانشگاه آزاد اسلامی، کرمان، ایران

2 استاد، گروه روان‌شناسی تربیتی، گروه روانشناسی و علوم تربیتی، دانشگاه علامه طباطبایی، تهران، ایران (نویسنده مسئول)

3 دانشیار، گروه روان‌شناسی، دانشگاه علامه طباطبایی، تهران، ایران

4 استادیار،گروه روانشناسی، واحد زرند، دانشگاه آزاد اسلامی، کرمان، ایران

چکیده

مقدمه: تحقیقات در ارتباط با حوزه روان شناسی مورد علاقه بسیاری از دانشمندان در راستای بهره­وری سازمانی می‌باشد. بنابراین هدف از پژوهش حاضر پیش بینی استرس شغلی براساس جوسازمانی، هوش هیجانی و تیپ های شخصیتی بود.
روش کار:  روش پژوهش توصیفی - همبستگی و جامعه آماری این پژوهش شامل تمامی‌کارمندان شاغل در ادارات برق مناطق 22 گانه تهران بزرگ در سال 1398 بود. بدین منظور از بین کارکنان مناطق 22 گانه تهران بزرگ با روش خوشه­ای تصادفی 13 منطقه انتخاب شد و تعداد کل کارکنان این 13 منطقه 316 نفر بود که همه آنها به عنوان نمونه انتخاب شدند. برای گردآوری داده‌ها از پرسشنامه استرس شغلیHSE (1990)، جو سازمانی‌هالپین و کرافت (1963)، هوش هیجانی سیبریا شرینگ (1998)، تیپ شخصیتی نئو (2005) استفاده شد. برای تحلیل داده‌ها از همبستگی پیرسون و نرم افزار SPSS-26 استفاده شد.
نتایج: جو سازمانی اثر مستقیم (39/0-=β) و معناداری بر استرس شغلی داشت (01/0>p). جوسازمانی نقش میانجیگرانه معناداری در رابطه بین ویژگی­های شخصیتی با بر استرس شغلی دارد. هوش هیجانی (08/0-=β) بر کاهش استرس شغلی تاثیر مستقیم و معنی­داری دارد (049/0=p). اثر غیرمستقیم هوش هیجانی به واسطه­ جوسازمانی بر استرس شغلی معنادار است (05/0>p).
نتیجه گیری: با توجه به یافته­های به دست آمده می‌توان گفت تیپ­های شخصیتی و هوش هیجانی با میانجیگری جوسازمانی بر استرس شغلی تاثیر دارند.

کلیدواژه‌ها

عنوان مقاله [English]

Predicting Job Stress Based on Organizational Climate, Emotional Intelligence and Personality Types

نویسندگان [English]

  • Elham Mazloomi 1
  • Fariborz Dortaj rabari 2
  • Mohammad Asgari 3
  • Kazem Nematolazadeh Mahani 4
1 PhD Student, Department of General Psychology, Zarand Branch, Islamic Azad University, Kerman, Iran
2 Professor, Department of Educational Psychology, Department of Psychology and Educational Sciences, Allameh Tabatabaei University, Tehran, Iran (Corresponding Author)
3 Associate Professor, Department of Psychology, Allameh tabatbaee University , Tehran, Iran
4 Associate Professor, Department of Psychology, Zarand Branch, Islamic Azad University, Kerman, Iran
چکیده [English]

Introduction: Research related to the field of psychology is of interest to many scientists in line with organizational productivity. Therefore, the purpose of this research was to predict job stress based on organizational climate, emotional intelligence and personality types.
Methods: Descriptive-correlation research method and the statistical population of this research included all employees working in electricity departments of 22 districts of Greater Tehran in 2018. For this purpose, 13 regions were selected from among the employees of the 22 regions of Greater Tehran by random cluster method, and the total number of employees in these 13 regions was 316, all of whom were selected as samples. To collect data, HSE occupational stress questionnaire (1990), Halpin and Croft's (1963) organizational climate, Siberian Schering's emotional intelligence (1998), and Neo's personality type (2005) were used. Pearson correlation and SPSS-26 software were used for data analysis.
Results:  Organizational climate had a direct (β=0.39) and significant effect on job stress (p<0.01). Organizational climate has a significant mediating role in the relationship between personality traits and job stress. Emotional intelligence (β=0.08) has a direct and significant effect on reducing occupational stress (p=0.049). The indirect effect of emotional intelligence through organizational climate on job stress is significant (p<0.05).
Conclusion: According to the obtained findings, it can be said that personality types and emotional intelligence have an effect on occupational stress through the mediation of organizational climate.

کلیدواژه‌ها [English]

  • Occupational Stress
  • Personality Types
  • Organizational Climate
  • Emotional Intelligence

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مجله دانشکده پزشکی دانشگاه علوم پزشکی مشهد
دوره 65، شماره 3
مرداد-شهریور1401
مرداد و شهریور 1401

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